How to Set Up Appointment Confirmation and Reminder Texts/Emails

Here is a video tutorial on how to set up automated appointment confirmation and reminder text messages and emails for patients.

Setting up appointment reminders and confirmation texts and emails will also automatically send paperless forms to patients!

Make sure you have set up:
  • Office Profile
  • New appointments and updates
  • Confirmation statuses
  • Edit/customize your SMS template in General AND Same Day reminders
  • Set up your reminder schedule


To learn more about customizing your Open Dental confirmation statuses, refer to this article here.